Shipping policy
🚚 Shipping Policy
At Hooked! – The Perfect Plushie, every plushie is handmade with care and love. Please review our shipping policy before placing your order.
🧵 Processing Time
Each item is made to order. Please allow 5–10 business days for your plushie to be handmade before shipping.
Processing times may vary slightly during holidays or high-volume periods, but we’ll keep you updated if any delays occur.
📦 Shipping Rates & Delivery
We currently ship within the U.S.A..
Shipping rates are calculated at checkout based on your location and order size.
-
Domestic Shipping: Estimated delivery within 3–7 business days after dispatch
-
International Shipping (if applicable): Delivery times vary by country and may take 2–4 weeks
You’ll receive a tracking number via email once your order has shipped.
📍 Shipping Address
Please double-check your shipping address before submitting your order.
We are not responsible for items delivered to an incorrect address provided at checkout.
🛑 Lost or Delayed Packages
We are not liable for shipping delays caused by postal carriers or customs. If your package is marked as delivered but not received, please first check with your local post office or neighbors. Then contact us — we’ll do our best to help guide next steps.
❗ Shipping During Holidays & Busy Seasons
During high-volume times (e.g., holidays), please expect longer processing and shipping times. Ordering early is always a good idea!
💌 Questions?
If you have any questions about your order or shipping status, feel free to reach out to us via email.
Thank you for supporting handmade — we can’t wait for you to meet your perfect plushie!